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Employee Relations

Every Concern Heard,
Every Case Handled Fairly

Grievances, disciplinary cases, investigations and warnings — with a safe way to speak up anonymously and AI to help your case managers.

Anonymous reports keep no link to the person who sent them.

Sensitive Cases Deserve a Proper Home

Not an inbox and a spreadsheet — one confidential case file for each matter, with the right people, the right deadlines and a record of everything.

ER-0042Grievance
Comments in team meetings
Status
Investigating
Severity
High
Aim to Close By
Nov 30
Managed By
RA

Every case with its status, severity and target date

Internal NoteSpoke to the team lead
MeetingMinutes · 3 attendees
EvidenceChat export.pdf
Message to the ReporterWe've started looking into it
TaskInterview witnesses · due Nov 18

One case file — notes, meetings, evidence and tasks

Report Sent Anonymously
Access CodeK7Q2-M9XDSecret••••••••
Shown once — write them down to follow your report.

Speak up anonymously — in the app or on a public page

AcknowledgedDay 2 of 7
Feedback to the ReporterDay 34 of 90
Overdue cases are flagged

Acknowledgement and feedback deadlines, tracked for you

Written WarningExpires Oct 2027
Acknowledge Receipt Acknowledging means you received it, not that you agree.

Warnings employees acknowledge, each with an expiry date

Case ManagersHandling it
Administrators
The ReporterProgress and messages
The People It's AboutNever

Only the people handling a case can see it

From the First Report to the Outcome

Grievances and anonymous reports arrive as cases on their own. Your case managers take it from there — fairly, on time and on the record.

Employee Relations · ER-0042
With My Name Anonymously
Raise the Grievance
New Under Review Investigating Awaiting Decision Closed
Acknowledged on day 2 of 7
Meeting with the ComplainantMinutes added · Nov 4
Evidence AddedChat export.pdf · Nov 5
Meeting with a WitnessMinutes added · Nov 7
Message to the ReporterNov 8
OutcomeUpheld — final written warning issued
Final WarningExpires in 12 months · waiting for acknowledgement
Every view and change is in the case's access log.
Closed

Confidential by Design

Who can see what is checked on every request — not left to good intentions.

Restricted Cases

Mark a sensitive case Restricted and only the managers assigned to it can open it. A case manager never sees a case they're a party to.

Every View Logged

Each case keeps an access log of who looked at it and what they changed, so the handling itself can be checked.

Deadlines Built In

By default reports are acknowledged within 7 days and answered within 90, the EU Whistleblower Directive's times. You can set your own.

An AI Case Assistant for Your Case Managers

Summarise a long case in seconds, get suggested next steps and questions to ask, and draft a meeting invitation, warning or outcome letter as a PDF.

  • Only case managers use it — never the parties
  • It never sees an anonymous reporter's access code or secret
  • Every letter is a draft for a person to check
  • People make the decisions — AI helps them prepare
ER-0042 · AI Case Assistant
Next Steps and Questions

Questions & Answers

Is anonymous reporting really anonymous?

An anonymous report stores no link to the person who sent it — not their login, not their name. Only what they write or attach could identify them, so the report page reminds them to leave their name out and that files can carry hidden details like the author.

Can people report without signing in?

Yes. Each organization can have a public report page anyone can use from any device. After sending, the reporter gets an access code and a secret to read replies and add information — shown once, and never recoverable, because VergeHR doesn't know who they are.

Who can see a grievance?

Administrators and the case managers handling it. The people it's about never see it. The person who raised it sees its progress and the messages meant for them — not internal notes, evidence or meetings.

How long do warnings last?

Twelve months by default, or the time you choose for each warning. A warning can be withdrawn, and the Warnings register lists them all.

Can we switch anonymous reporting off?

Yes. In Settings you turn anonymous reporting on or off, write the public report page's introduction, choose the case managers and categories, and set the deadlines and how long warnings last.

See VergeHR Employee Relations in Action

A one-to-one walkthrough shaped around your organization — we reply within one business day.

Book a Demo