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Performance

Goals and Reviews
That Actually Happen

SMART goals with check-ins, review cycles with self-reviews, and feedback all year — with AI that helps with the words, never the ratings.

People choose every rating — AI only helps find the words.

Performance, All Year Round

Goals that stay current, reviews that see the whole picture, and feedback that lands in the next review instead of getting lost.

Your Idea, in Your Own Wordsget faster at answering customers
Make It SMART
Cut first-reply time to under 4 hours How Success Is Measured Average first reply under 4 hours for 8 weeks running Due Mar 31, 2027

Turn a rough idea into a clear, measurable goal

65% Progress
On TrackAt RiskBehind

“New reply templates are live — down to 5h 10m.”

Check-ins that track progress and health

Self-ReviewSubmitted Oct 12
Manager ReviewSubmitted Oct 19
SharedOct 20
AcknowledgedWaiting for Owen

A clear flow, from self-review to acknowledgement

Overall Rating 5Outstanding 4Exceeds Expectations 3Meets Expectations 2Needs Improvement 1Unsatisfactory

One clear five-point scale for everyone

Praise

Your handover notes made the migration painless for the whole team.

SM Sarah Miller → Owen Fisher
Suggestion

Share the weekly numbers before the meeting so we can come prepared.

BA Ben Archer → Owen Fisher

Praise and suggestions any time — shown in the next review

2026 Annual ReviewOpen
12Self-Review
18Manager Review
41Shared
55Acknowledged
1
2
3
4
5
Shared ratings, 1 to 5

See every cycle's progress and ratings at a glance

A Review Cycle Without the Paperwork

Launch a cycle and VergeHR asks the right people at the right time — by email and on their Dashboard — then keeps the goals and feedback beside every review.

Performance · 2026 Annual Review
8 questionsEmployees Write a Self-Review First
Launch
Job Knowledge & Skills
Cut first-reply time · 65% · On Track Praise from Sarah Miller
Submit Self-Review
Self-Review
Your Review
Overall Rating4 · Exceeds Expectations
OFOwen FisherReview shared · Oct 20Exceeds Expectations
Comment

Thanks — agreed on the reporting goal for next year.

Acknowledged — read, with a comment

Fair by Design

Reviews people can trust: the full picture beside every question, and people — not software — making the call.

People Choose the Ratings

AI drafts comments from goals, check-ins and feedback, but every rating is chosen by a person — and reviews drafted with AI say so.

The Whole Picture

Every review shows the person's goals for the period with their progress, and the feedback they received — so nothing depends on memory.

Private by Default

A review is seen by the employee, their manager and the administrator. The manager's review is shown to the employee only once it's shared.

Help With the Words, Not the Verdict

Draft the Words writes a first draft for each question from the goals, check-in notes and feedback of the period — and builds on any notes you've already typed.

  • Told not to invent specifics — it only uses what's in VergeHR
  • Undo puts back what you had
  • Make It SMART turns a rough idea into a measurable goal
Self-Review · Draft the Words
Question
Draft
Draft the Words

Questions & Answers

Does AI rate our employees?

No. AI can draft the words of a review from goals, check-ins and feedback, but every rating — and the overall rating — is chosen by a person.

Who writes each review?

The person's manager at the time the cycle is launched. If they have none who can sign in, the administrator does — and the administrator can change the reviewer at any time.

Who can see a review?

The employee, their manager and the administrator. The employee sees the manager's review only once it's shared, and then acknowledges it.

Can managers set goals for their team?

Yes. Employees set their own goals, managers set goals for themselves or their direct reports, and the administrator can set goals for anyone.

Does it work on phones?

Yes — goals, check-ins and reviews are in the VergeHR iPhone and Android apps as well as on the web.

Run Your Next Review Cycle in VergeHR

A one-to-one walkthrough shaped around your organization — we reply within one business day.

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